Frequently Asked Questions

Property deal routing is a process for automatically directing real estate inquiries to the appropriate team, office, or representative based on rules you define, ensuring each lead reaches the best responder.

After creating your DealRoute account, you can access the routing dashboard to establish criteria such as location, property type, or agent availability, then assign rules that determine how incoming inquiries are distributed.

Yes. DealRoute provides simple embed code and API endpoints that allow you to connect your website’s contact forms or listing pages so inquiries flow directly into our routing system.

We implement industry-standard security protocols, including encrypted connections and role-based access controls, to safeguard your inquiry data at every step.

Our support team in Ottawa is available via email or phone during business hours, and we also offer online tutorials, documentation, and live chat for immediate assistance.